TERMS FOR
THE RUN.

1. The agreement

These Terms form a binding agreement between you and the Raptor Run developer or business identified as the seller or provider in the store or channel from which you obtained the service (“Raptor Run”, “we”, “us”). They apply when you access the public website, create or use an account, or use the app. The Safety Notice, Privacy Notice, and any store-specific rules form part of this agreement.

If you do not agree, do not create an account or use the service. If you use Raptor Run for an organisation, you confirm you have authority to bind it; consumer-only provisions still apply to personal use.

2. Eligibility and accounts

You must be at least 18 and legally able to enter this agreement. Provide accurate information, protect your credentials and devices, and tell us promptly if you believe an account has been compromised. You are responsible for activity you authorise through your account. One person must not impersonate another or use a misleading call sign.

3. What Raptor Run provides

Raptor Run records outdoor runs and adds optional pace-based game features, including dinosaur encounters, modes, goals, achievements, medals, groups, insights, and exports. Features may vary by device, location, permissions, connection, app version, and release channel. Some functionality may be labelled beta, preview, simulated, or experimental.

GPS, sensor, pace, distance, altitude, calories, predictions, rankings, maps, and other outputs are estimates. The service is not certified for navigation, emergencies, medical decisions, regulated competitions, employment monitoring, insurance, or any other high-risk use.

4. Safety is a condition of use

You must follow the Safety Notice, applicable law, road and trail rules, land restrictions, event rules, and instructions from authorities. You decide whether, where, when, and how to run. You may pause or stop at any time and should never take a risk to finish a chase or protect a score.

5. Health and training information

Nothing in the service is medical advice or a substitute for a qualified professional. Do not rely on a workout, pace target, calorie estimate, training load, fitness insight, or prediction to diagnose a condition or decide whether exercise is safe. Results differ between people and we do not promise any health, weight, performance, or wellbeing outcome.

6. Permission to use the app

Subject to these Terms, we grant you a personal, limited, revocable, non-exclusive, non-transferable licence to use the app on devices you own or control for personal, non-commercial purposes. You may make ordinary use of exports the app creates from your own data. No other rights are granted.

7. Acceptable use

You must not:

• break the law, trespass, endanger anyone, harass another runner, or organise an unsafe challenge;
• manipulate GPS, accounts, group data, scores, XP, medals, or leaderboards; use automation to create false activity; or exploit errors;
• probe, bypass, disable, or interfere with authentication, security, rate limits, access controls, or service availability;
• reverse engineer, extract source code, copy protected assets, scrape at scale, resell, sublicense, or create a competing service from non-public parts except where law expressly permits it;
• upload malware, unlawful material, private information you lack authority to share, or content that infringes another person's rights;
• use the service to monitor another person without their knowledge and a lawful basis.

8. Your names, notes, groups, and other content

You retain ownership of content you enter, such as a call sign, optional real name, run title, mood, and notes. You give us a worldwide, non-exclusive, royalty-free licence to host, copy, process, and display that content only as needed to operate, secure, support, and improve the service. The licence ends when the content is deleted, subject to reasonable backup cycles and legal retention.

Call signs and group statistics may be visible to group members. Your real name is kept private unless you choose to share it with groups. You are responsible for having permission to share information about another person. We may remove content, reverse false results, restrict groups, or suspend accounts where reasonably necessary for safety, integrity, law, or enforcement of these Terms.

9. Location, permissions, and device requirements

Core run features need location and may use motion, fitness, audio, notifications, background execution, and device storage. You control device permissions and may revoke them, but relevant features may stop working. You are responsible for a compatible, charged device and any data, carrier, or third-party costs.

10. Exports and third-party services

You may choose to sign in through Apple or Google, use maps, share through your device, or send exports to another service. Those services have their own terms and privacy practices. Raptor Run does not upload your runs to any third-party fitness service; anything that leaves the app does so because you exported or shared it yourself.

We are not responsible for a third party's independent service, availability, moderation, security, or use of data. References to another product do not imply endorsement or affiliation.

11. Intellectual property

Raptor Run, its software, design, text, game systems, graphics, audio, dinosaur presentation, brands, and other materials are owned by us or our licensors and protected by applicable law. Third-party marks and map data belong to their respective owners. Feedback may be used without restriction or payment, but we will not identify you publicly without permission.

12. Changes, availability, and updates

We may maintain, fix, add, remove, or change features for security, law, performance, compatibility, or product development. We do not promise uninterrupted or error-free service. Where a change materially reduces a paid service or materially changes these Terms, we will provide notice required by law and any cancellation or remedy required by mandatory consumer law.

You must install important security and compatibility updates within a reasonable time. We may suspend access where reasonably necessary to protect users, the service, or third parties.

13. Charges and future paid features

The current Terms do not create a subscription or authorise a charge. If paid features are introduced, the price, billing period, renewal, cancellation, refund rules, and store terms must be shown before purchase. We will not convert a free feature into a recurring charge without your express purchase authorisation.

14. Ending use

You may stop using the service, clear run history, disconnect an integration, or delete your account through Settings. Account deletion is intended to remove the active account, profile, run records, progress backup, and memberships, subject to data we must keep for security, disputes, tax, or other legal obligations and provider backup cycles.

We may warn, restrict, suspend, or terminate an account for a serious or repeated breach, fraud, danger, unlawful use, or security risk. Where reasonable, we will explain the decision and offer a way to contact us. Provisions that by their nature should continue (including ownership, accrued rights, lawful retention, disclaimers, and liability rules) survive termination.

15. Service standard and warranties

We provide the service with reasonable care and skill as required by applicable consumer law. Beyond rights that cannot lawfully be excluded, the service is provided on an “as available” basis. We do not promise that every estimate is accurate, every feature works on every device, the service will always be available, or the service will meet a particular training or fitness objective.

16. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your mandatory consumer rights.

If you are a consumer, we are responsible for losses that are a foreseeable result of our breach of these Terms or failure to use reasonable care and skill. We are not responsible for loss caused by your unsafe route or pace choice, failure to follow the Safety Notice, unlawful use, an independent third party, loss of signal, or circumstances outside our reasonable control, except to the extent our own breach or negligence caused or contributed to that loss. We are not responsible for business losses arising from consumer use.

If you use the service wholly for business purposes, then to the maximum extent permitted by law we exclude indirect or consequential loss and our aggregate liability is limited to the greater of £100 and the amount you paid us in the 12 months before the event giving rise to the claim. This business cap does not apply to liabilities that cannot lawfully be limited.

17. Indemnity for business or unlawful misuse

If you use Raptor Run for business purposes, or deliberately use it unlawfully or in material breach of these Terms, you will reimburse reasonable losses and costs directly caused by that use, to the extent permitted by law. This clause does not require a consumer to indemnify us for ordinary personal use or for loss caused by us.

18. Governing law and disputes

Please contact [email protected] first so we can try to resolve a concern. These Terms are governed by the law of England and Wales. If you are a consumer, that choice does not remove mandatory protections or court rights available where you live. Consumers may bring proceedings in the courts permitted by applicable law; users acting wholly in business submit to the exclusive jurisdiction of the courts of England and Wales.

19. General terms

If a court finds part of these Terms unenforceable, the rest remains effective and the affected part will apply only to the lawful extent. Delay in enforcing a right is not a waiver. You may not transfer this agreement without consent; we may transfer it as part of a genuine reorganisation, financing, or sale if your mandatory rights are not reduced. These Terms, together with incorporated notices and purchase terms, are the agreement about the service.

20. Apple App Store terms

For an app obtained through Apple's App Store, you and we acknowledge that this agreement is between you and us, not Apple. Apple is not responsible for the app, maintenance, support, warranties, product claims, legal compliance, or intellectual-property claims. The licence is limited to Apple-branded products you own or control as permitted by Apple's usage rules, including permitted Family Sharing. If the app fails to conform to an applicable warranty, you may notify Apple for any refund available under App Store rules; to the maximum permitted by law Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it. You confirm you are not in a country subject to a US government embargo or designated as supporting terrorism and are not on a prohibited or restricted-party list.

21. Contact

Questions, complaints, safety reports, and legal notices may be sent to [email protected]. Include enough information for us to understand the issue, but do not email passwords or unnecessary health or route data.

Effective and last updated: 23 September 2026. Previous versions may be requested by email.